Welcome on the second floor. Entrance is on the west side and position is notrth-west. Apartments A6 is studio apartment. It consist, kitchen and living room, tastefully combined together, bathroom and balcony
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Nenad est vraiment très agréable et accomodant. Il n'hésite pas à faire le taxi pour aller nous chercher ou nous déposer au port. En revanche l'appartement laisse un peu à désirer : pas de climatisation, la télé n'est pas vraiment regardable (ça saute tout le temps) et le sol col…
Svar från Nenad:
We do not see Julian's assessment but we got a warning from Airbnb that he gave 3 on accuracy, 3 for the primary layout and 1 for cleanliness. The apartment is renovated after publishing images and actual situation is even better than in the photos. I would like to know what exactly did we described wrong. As for the air conditioning, there is air condition in he apartment with the additional charge. Now I see that it does not show on the Airbnb's page, and it is my fault that I did not put in the apartment description. But if Julian had asked for air conditioning he would have get it for free. Whenever there is some misunderstanding we come to solve it so the customer is satisfied. Television works without problem. If the image is jumping it can be two reasons: one is that Julian has not switched to AV2, or that the scart cable has disconnected, both are easily solvable, if we are worn about it. As for cleanliness I am especially disappointed with this assessment. This is simply not true. We pay special attention to the cleanliness of the apartment. I do not know which part of the floor it was tacky. Tiles in the apartment were cleaned with universal floor cleaner Ajax. I'm sorry if he did not not like it, but also if he had told us about the problem, we would have emidiatly clean the floor again by his request. He was in the apartment one day from 18:00. to 10:00 At 18:00 I have personally picked him up by car from the bus stop, as I always do when guest needs a ride, and I also offered him ride back that he refused. Several times I have asked him if he needs anything and is everything all right in the apartment and every time he said that everything is fine.I do not know with what caused such bad evaluation, with which we strongly disagree. I wish we were aware of any problems that our guest had during the stay on time so we could correct it on mutual satisfaction. Our goal is to ensure nice and pleasurable and accommodation for all of our guests. We are ready to return the money to each guest from airbnb who finds even the smallest dirt within the area that used during their stay in our apartments, including the most hidden under beds, behind the bed, in the closet, in air conditioning filters, not to mention the main areas of the apartment, kitchen and bathroom.
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