Dear Alan ,
I am happy to know that you appreciated the location and the view and in general enjoyed a good stay . I am sorry that you could not operate the air con as soon as you arrived . The remote has the on/off button the temperature set and then one more option to select , heating or cooling , the former has the symbol of the sun and the latter of a snow flake . When Alessandra and Marco arrived they found that the selection was on the heating button , for this reason the A/C was in fact warming up the apartment. On the day of your arrival my co hosts were particularly busy, they have arrived late and I apologize for this, they are normally very responsive . The information about the parking is now correct for some reason it was not stated well in the listing .
Thank you for your precious feedback, this helps us improve !