Obviously, I’m sorry that you felt that way. As you mention in your own review, my apartment has received dozens of positive reviews, many of which are, in fact, rave reviews. I would like to let prospective guests make their own minds up about whether your complaints are reasonable or not.
They should know, I think, that the implication in your review that you are a veteran Airbnb user is an untruth—when you booked with us, you did not have a single prior review! This has been my worst experience so far as an Airbnb host; I feel the trust I placed in you as a first-time Airbnb guest has been totally betrayed.
I resent, of course, your suggestion that the standard of accommodation provided is “basic”. For the prices we charge, what you are getting is about as far from “basic” as I can imagine—just look at our photos! It is a unique experience of a rare architectural gem in one of the best-preserved, yet genuine neighbourhoods of Dublin, with access to all public transport and a twenty-minute walk away through some beautiful streets to the nerve centre of Dublin, O’Connell Bridge. If I knew I could stay somewhere like that in any other European city, for such reasonable prices, I would feel lucky.
Your comments about the pots are, to be frank, a little strange—not only because they are inaccurate (there are newer pots as well!), but because they contradict your own private comments, in which you said that only some of the pots were “worn out”, rather than dirty as you claim in your review.
Your remarks regarding the furniture are incomprehensible. Quite a bit of the furniture is antique (some quite valuable)—is that what you mean by “shabby”?! As our apartment is Georgian we felt such furniture would be much more in keeping with its aesthetic than modern mass-produced furniture. Perhaps it is a matter of taste, but I for one cannot understand your remarks.
I honestly can’t conceive what went wrong here, what the real reason for your demand for a refund after only one night could be, or why, having received a refund, you still insisted on using this platform to air your minor, unfair and frankly dishonest criticisms, which take into account none of the many amazing features of my apartment.
This has been my only bad experience with guests in two years of hosting, and I am, in part, just very puzzled by your behaviour. But, more than that, I am disappointed and hurt.