There seems to be no problems with the lock.
Guest made a time to meet for check in then decided to change it. Automatic check in is not yet available. We are very accommodating with check in, we had check-ins outside the time frames without any problems, but we like our guest to be reliable, and if we make a time, we would expect them meet those times, give and take. Zyndie decided to change meeting arrangements altogether when we were already waiting for them at the property. Unfortunately we had issues with our phone and internet for a few hours that day and communication was difficult but it got resolved the next day. We still went to great length to get in touch with them.
The listing for amenities by airbnb includes pots and pans together with oil and salt. We always provide salt, but oil becomes rancid if opened and not used. Airbnb should make pots and pans separately from oil. We provide over and above recommendations for the pantry.