Thanks for your review, which I appreciate very much. My comments are as below.
Pictures not true::
This is a serious aspect and I beg to differ with you. Every picture clearly shows the room condition, from the floor to its roof, includes respective walls as well. In fact we might have changed some furniture, its arrangement and wall frames for betterment but surely the pictures are true representative of actual rooms. Yes, the season is different which might have affected your perception. Will be grateful if you could tell me why exactly you got this impression and I will surely correct.
View from Bungalow::
There is no great view from the Bungalow and we never claimed it. Our USP is closeness to station, bazaar and central location with courtyard for fresh air. The guests enjoy fresh outdoor air in courtyard, spending minimal time in the room.
Yes, the furniture is not new but it is certainly functional. I am replacing bench and few chairs post monsoon, but that's it. I will check about old plastic utensils, missing flush lid, insects etc with Ranjana and correct the situation. We do provide mosquito repelant. Yes, geysers are not provided but hot water is available on request.
With any e com site, the guest pays commission and taxes @ approx 30% while when you go to the Homestay or small Hotel directly, these are not applicable. Therefore, such comparison is not fair. In fact we keep our rates valid despite the season or tourist rush, offering comfort to the guests.
I will surely take steps on every suggestion of yours and thank you once again for your stay at Matheran Bungalow.