This review is misleading. Please refer to our explanation and other guest reviews; they have had no issues with the same level of high standards with hygiene. We kindly accommodated this guest at the last minute with 7 hours from time of acceptance to check-in. The house had been cleaned by our cleaner two days prior and we changed the beds and cleaned on check-in day (in our lunch hours), because the last clean (including the kitchen) was completed just before check-in the dishwasher was loaded with some dishes and the changed sheets were stacked neatly in the laundry. This is a family home with possessions in it, including my clothes and shoes, our house manual and listing states this position and that additional space is made available for guests (in spare draws, wardrobes and cupboards). It is also disappointing that this guest failed to give feedback that we went to extra effort to return possessions they left behind after check-out. If you have any concerns about this review please do not hesitate to ask us about it.
Jason and Becks