Honesty is important. Guest lied indicating she only had 5 guests in order not to pay the required fees for additional guests after the first 4 guests. It's there Black & White. Guest is extremely disgruntled as she in reality had 14 guests (feel the anger in her writing?) guest got caught red handed. Hotels and most everywhere have security cameras aiming to the outside. This was the triggering point.
This is how we keep prices low. Casa Vista Verde sleeps over 20 guests! Way more economical than a hotel!
All the claims...wow!, we have a totally brand new and real pristine pool, even though it has been raining almost every day! Please read between the lines... Guest is so disgruntled that only wants to hurt us! She had 14 guests, instead of 5 and she had to pay for her friends! Please follow the rules stated in my posting as follows:
About the amount of guests per booking: In the event you have more guests than you originally anticipated, the first 4 guests are covered on the original quote, but there is an added cost of $15.00 per guest per night. This happens a lot and we would send the additional payment request to be made prior to your check in. We love your furry guests and we have a $100.00 pet fee and a huge fenced yard!