Skinande rent5 gäster nyligen har sagt att detta boende var skinande rent.
Bra läge92 % av gäster nyligen gav boendets läge fem stjärnor.
Bra incheckningsupplevelse100 % av gäster nyligen gav boendets incheckning fem stjärnor.
Tradition Irish Cottage with two bedrooms renovated to a high standard with Log burning stove and modern conveniences. Nestled in the Mourne Mountains close to Villages, Harbours, Beaches, Golf Courses. Ideal for Romantic Breaks or Activity Holidays
Gratis parkering inkluderad
1 enkelsäng (queen), 1 enkelsäng
Stegfri åtkomst till sovrummet
Beautiful houses in a beautiful location. Please read on. The house had a mouse which kept us awake *all night* the first night. We had several videos of the noise the mouse made spaced over several hours. We understand that when you're in the wilderness, things like this can be…
Svar från Eamonn:
As informed we too were on a rare break away from home and only had access to emails and an App. You agreed that the problem was out of our control and that as you had consumed the welcome pack we had left for you, you would be happy with a one night refund. We advised you that when we had access to a computer we would action this. We did so within 60hrs. We also sent you a copy of the invoice for the money we would receive from your bookings which clearly detailed our income for one night stay. This we refunded to you in full together with a 12.5% payment for inconvenience. We did not refund the cleaning fee as the bed linnen towels etc and the cottage still needed cleaning and we did not refund the booking fee you paid as it is out of our control and we receive no part of it. The cottage has been open now for 3 years and as previously advised we never encountered this problem before. We have established that the mouse must have entered through the door when either the last guest was leaving or you were arriving. It was quickly caught and disposed of. It was contained in the one room and never had access to either of the bedrooms. Unfortunately as you said sometimes this happens in the countryside (and indeed the towns) We kept in contact with you and apologised on several occasions. You also assured us that you would not put a negative comment on Airbnb as you accepted it was not our fault.!! We are sorry if we did not meet your expectations as hosts but do not know what else we could have done. We feel we kept our agreement and as you say we have beautiful houses in a beautiful location.
There are three cottages here and all have been sympathetically renovated to a good standard although work is still being carried out outside and the road up to the cottage is to be resurfaced shortly. One section being done during our stay but it was not an inconvenience and t…
Eamonn är en SuperhostSuperhosts är erfarna, högt värderade värdar som gör det lilla extra för att ge gäster en bra vistelse.
Retired builder with a keen interest in Community events and local Festivals.
Svarstid: inom en timme
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