FrukostDetta är ett av det fåtal boenden i detta område som har denna funktion.
Clean, fun, safe, secure modern room, cleaned daily with all bedding provided. Please note: we are a backpackers hostel, not trying to be anything other than what we are!
Inte säkert eller lämpligt för barn (0-12 år)
Passar inte sällskapsdjur
Tid för incheckning är 12:00 - 22:00
Checka ut senast 10:00
Don't believe anything the ad says and don't book this room through Airbnb. It's fake. After confirming my stay they told me they don't have double (or triple) rooms in the surfside building. They sent me to a 'partner building' which was in fact a different hostel with worse re…
Svar från Surfside:
Hello Simon. What actually happened is that i sent you a message around 6am on Saturday morning after you made a request for a double room. I told you we had no doubles available (we do have these rooms, there are just full on Saturday). I offered you a dorm or the option of a possible double around 9am. A double came up so we accepted your booking and sent you an email letting you know that you may be in our building or the partner building so at this point you knew the rooms could be different, you did not call or email. So you were placed in our partner building which you say you did not like so why did you not complain to us straightaway, you checked in between 5pm and 8pm with Dani, you could have come back and we could have worked on it for you. You failed to communicate with us which is a shame because if we had known we could have fixed it. You also said nothing the next day when you returned the key again to Dani. Communication solves all problems in this game. We did email you to let you know and we did offer you free surfboards and wet suit hire and free luggage storage the next day, no response to that either.
Svarstid: inom en timme