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House Boat Holiday Fleet COMO

Användarprofil för Susanna
Susanna

House Boat Holiday Fleet COMO

3 gäster
1-rummare
2 sängar
1 badrum
3 gäster
1-rummare
2 sängar
1 badrum
BOENDETS HÖJDPUNKTER
Bra incheckningsupplevelse90 % av gäster nyligen gav boendets incheckning fem stjärnor.
Bra läge90 % av gäster nyligen gav boendets läge fem stjärnor.

Voglio condividere la nostra Stupenda barca, e tutte le attività della nostra associazione,
in un meraviglioso contesto "on the lake",
a pochi metri dalle stazioni, dal centro storico, supermarcati e mercatini...e più

Bekvämligheter

Wifi
Kök
Hårtork
TV
Schampo
Uppvärmning

Sovarrangemang

Gemensamma utrymmen
1 bäddsoffa

Husregler

Inte säkert eller lämpligt för spädbarn (under 2 år)
Ingen rökning
Tid för incheckning är 16:00 - 21:00
Checka ut senast 09:00

Tillgänglighet

146 Omdömen

Exakthet
Kommunikation
Renlighet
Läge
Incheckning
Värde
Användarprofil för Anton
Anton
juni 2017
Susanna and Walter were great hosts. The houseboat is unique and has everything you need. The roof is especially enjoyable in the evening. The location couldn't be better being in the port of Como. If you are traveling to Como I can really recommend their houseboat.
Användarprofil för Mikko
Mikko
juli 2018
Susanna and Walter are both very friendly and helpful. Optional boat trip is highly recommended!
Användarprofil för Joseph
Joseph
juli 2018
While slightly spartan compared to a hotel, staying in this boat was far more interesti. Suzy and Walter are wonderful hosts, and the location of the boat could not be any more perfect.
Användarprofil för Manfred
Manfred
juli 2018
jederzeit gerne wieder, perfekt für jene die etwas Außergewöhnliches suchen, sehr nette Gastgeber
Användarprofil för Khalil
Khalil
juni 2018
I think it is way overpriced for what it really is. Unless you plan to go on a tour on the lake, it is not worth the deal. You will pay extra for the tour of course, something like 60 euros for 4/5 hours according to Walter. I didn't do it myself and I don't know the market's pr…
Användarprofil för Susanna
Svar från Susanna:
Dear Khalil, thank you for your review: very constructive! I'm sorry that for you the price was too expensive, if you did not feel good with it you could have booked a cheaper and more classic solution instead of a boat, which obviously is in the water and therefore is not "motionless" as a hotel room !!! Sleeping on a boat on Lake Como is already in itself an unforgettable experience, I'm sorry you did not appreciate it, despite the morning after your check in I wrote you to be sure everything was ok, that you liked the boat and that you had slept well and that from your answer: "The boat is great, I slept very well! Every thing is perfectly fine" I thought you were happy .... Anyway.... about the boat ride, I do not understand why you mentioned it, you were not interested in it and you did not participate, I propose it to all my guests because I think it's a great experience and a nice opportunity to spend some time together with my guests, getting to know each other, exchanging small talk, ideas and cultures, sharing the lake and having a glass of wine together. Obviously it's just my thoughts, and the spirit for which Airbnb is born, but I understand that not all people can be interested! For your next stay I recommend a 5-star hotel room, surely the WIFI will be better! ;-)
juni 2018
Användarprofil för Sydney
Sydney
juni 2018
Terrible.... This is my first negative experience with Airbnb and I have been traveling and hosting for 10 years. Susanna was communicative and kind via messaging before our arrival letting me know that it would be ok if our arrival time changed. She attempted to up-sell her Air…
Användarprofil för Susanna
Svar från Susanna:
Dear Sydney, having you as a guest has been really hard from the beginning! You have not been clear from the beginning and have changed your mind several times, but I had patience and I tried in every way to be kind and accommodating because you have made the reservation well in advance and some changes can happen. But when you started to change your mind several times even on the time of your arrival, unfortunately it has become very difficult to manage for me, having also other incoming guests to manage and not being able everybody to wait for your continuous changes. Then I had the bad news that you would have arrived after 21:00, when I wrote clearly that the check in is possible only by 21:00 otherwise there would have been an extra cost, because unfortunately after 9.00 pm I am at work. Also you made me a reservation for one person and then at check in we found out that you were 2 people, not correct from your side. Walter was not rude or unpleasant, simply asked for your documents, because in Europe (including France) we are obliged to register all the tourists present, you should know this because you live in France and you are also a host, but maybe you do not follow the law. Also after your check out I had the nasty surprise of finding that the boat toilet was clogged. Serious damage for me, for the boat and for the guests who arrived after you. It would have been correct and polite to know it from you and not find out after you "escaped" at check out without waiting for me. Once again I have to thank the airbnb assistance that helped me to manage this unpleasant experience with these guests. Thanks Airbnb for having solved this problem! P.S. I think it's a nice thing to take a souvenir picture of my guests on the boat and I do it for all the guests, if you felt "controlled" you probably are not reliable and transparent people
juni 2018
Användarprofil för Graham & Liz
Graham & Liz
juni 2018
Fabulous night in Como on the boat! Great host who gave us heaps of tips for the local area. Loved it!!

Susanna är din värd

Como, ItalienMedlem sedan september 2012
Användarprofil för Susanna
158 omdömen
Verifierad
Adoro conoscere gente nuova da tutto il mondo, ho una passione per il mare, la subacquea, la vela e gli animali! Sono guida subacquea e sarò contenta di farvi scoprire i segreti del lago di Como!
Språk: English, Italiano
Svarsfrekvens: 100%
Svarstid: inom en timme
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