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Looking for enjoyment, Family party, Get together, Celebration, Leisure or Relax? Welcome to Royal Villa - A Luxurious AC Bungalow in Lonavala available for Vacational Rent. Approved by ITDC ( India Tourism)
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I had booked the property for a night stay with my family. The experience was not good. As soon as we checked in we realized that there was no water in the restrooms. On calling several times, the caretaker came after two hours and fixed the issue. Then we realized that the AC …
Svar från Shakil:
Hi Abhishek, Thank you for writing your feedback and we apologize for little inconvenience you faced due to water supply interruption. On checking the issue for water supply, we found that only the living room (restroom) bathroom supply was affected and the other two bathroom and kitchen water supply is fine. Actually the restroom water supply pipe was accidentally damaged and the caretaker was busy trying to arrange the plumber to get it fixed as earliest as possible. Please note that there is 24x7 security in the premises and the watchmen does the patrolling in the night. usually, closing the sliding glass window is good enough. Anyway, on your request we arranged the locks for the window metal channel gates. Good hospitality and guest satisfaction is always at our top priority and all our guests who has visited to our property has appreciated the same.
We had a comfortable stay. The house was as shown in the pictures..pleasant and very clean. The hosts were very hospitable and generous in extending the check-out time for us. The house keeper was very helpful and prompt. A small patch of the road to get there is still not const…
Svarstid: Inom en dag
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