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Bra kommunikation100 % av de senaste gästerna gav denna värd ett 5-stjärnigt betyg för kommunikation.
Enastående gästfrihet2 gäster nyligen sa att denna värd erbjöd enastående gästfrihet.
The 2 Rooms are situated in the second floor of our semi-detached House and there is not direct entry. The access is through our House main Door.
Our place is perfect to sleep/relax after a hard day of work/tourism.
Arbetsyta med plats för dator
1 enkelsäng (queen)
Passar inte sällskapsdjur
Inga partyn eller tillställningar
Incheckning när som helst efter 18:00.
Checka ut senast 10:00
Självständig incheckning med låst nyckelskåp
Stegfri tillgång till badrummet
Toalett i åtkomlig höjd
I would say overall this experience was sub-par. Here are the problems with our stay: 1. We booked this with the assumption that we had access to a dedicated kitchen/living room and 2 double rooms. What we actually received was 2 double rooms at the top floor of the hosts host …
Svar från Beatriz:
Thanks a lot for your evaluation. I would like to clearifly in the following lines the service that you booked and the service that you received and i would like to advice you to read properly again the full description of the listing (not only the summary...). 1.-You booked 2 double rooms (Listing name): You got then 2 double rooms situated in the same floor where there is a bathroom to be used by the guests staying in this two rooms. You didnt book any apartment with kitchen and extra living room. Please have a look at the pics and full description... 3.-In our Listing services is not marked, the kitchen as a service. That means, there is no kitchen. We, the host, welcome our Guest to use our kitchen and living room facilities anytime. Some Guest used it and some guest dont... 2.-You stayed at our place just one night, and when i arrived home i went upstairs to say hi and to ask you if you need anything. That time no-one ask me where the washer is. Of course we can charge for the use of our washer, it is not said in our listing description that our Guest can use it without any cost. 3.- I would have a look at our Listing summary (not full description) to see if i can explain better about the services. I will write a short text as well to remind my future Guests to read all the information carefully before they book and ensure future missunderstandings.
Svarstid: Inom en dag