Elle, I am really surprise. Nobody stay two month in an appt describe as you did it. Perhaps you may choose a new building next time. You are very difficult to communicate. I gave you new linnen for a guest you probably invite. After two months each sheet has holes. The wifi cut out was done by the provider, from 1 am to 4 am to change for new equipment. I told you what had happened. As you said, the building was out of water because the bomb was broken. It was only one day and I offer you to I would pay another appt 20 minutes far, but you prefer stay. This two events were out of my hands. The bed was not broke. One part was separated from other one out of glue. May be other guest pull the bed from that corner to clean and at last separate the parts. It ocurred after one month you stay in. You said Iam nice and friendly. Every time you need something, I´ve been there. If linen, crockery, utensils were old or broken, why do you ask me to change them?