Bra incheckningsupplevelse95 % av gäster nyligen gav boendets incheckning fem stjärnor.
HissDetta är ett av det fåtal boenden i detta område som har denna funktion.
Giulio är en Superhost.Superhost är erfarna värdar med bra omdömen som ser till att gästerna får trevliga vistelser.
Raffinato ed elegante monolocale recentemente ristrutturato, moderno, ambiente luminoso e colorato.
Da qui potrete visitare agevolmente il centro storico come anche prendere il Bus o la macchina per le raggiungere le marine del Salento.
Incheckning när som helst efter 15:00.
Checka ut senast 10:00
Bred dörröppning till boendets entré
Stegfri åtkomst till sovrummet
Firt Bad experience in Italy ! Flat clean but realy noisy , not so far from the center but in a pretty bad area of the city I made a mistake in the reservation by registering 1 people instead of 2 but tell him by inbox message we will be 2. When we arrived they ask us to pay …
Svar från Giulio:
Let's start by saying that in life everyone must be honest and sincere and this does not seem to me to be your case with us. Our experience with you was not bad as you wrote but very unpleasant. Let's start from your booking that was wrong because you booked a studio for one person and instead you were 2. On the day of your arrival you wrote me that you would arrived in the morning so a long time before the scheduled check in time, that is from 15 on . From this message I understood that you were 2 because instead of saying "I arrive" you wrote "we arrive". Your request to check in before the scheduled time was accepted by me without hesitation and on your arrival I told you that the studio you booked was not ready and that the options were 2, or leave the luggage and return after 2 hours to take the studio or accept an upgrading in a much larger apartment, located opposite the one you booked, same building, same floor, named Duca 4 (for those who want to see the photos) so instead of a studio I would have given a 'whole house. You chose to stay in that apartment, I do not think I forced you to take it. The second person was not clearly included in the price of your reservation and I asked for a reasonable amount or € 25 per day. I had also asked you to pay the tourist tax of € 2 per day per person for a total of € 8 that you did not pay (which I will have to pay for you and your partner). I also wrote you about the city tax by air b&b in private feedback and that you totally ignored it. The apartment is located in a very quiet area of the city, if you did not like it I can not certainly say that it is my fault. We have had many guests from all over the world, their reviews are honest and true. Our experience with you, I repeat, was not bad but unpleasant. I'm available if you want replicate and then apologize.
Giulio är en SuperhostSuperhosts är erfarna, högt värderade värdar som gör det lilla extra för att ge gäster en bra vistelse.
Språk: English, Español, Italiano
Svarstid: inom en timme
Kommunicera alltid genom AirbnbFör att skydda din betalning bör du aldrig föra över pengar eller kommunicera utanför Airbnbs webbplats eller app.