Thanks so much for your feedback. As you can see from my profile, I do have other rooms in my home listed on Airbnb. The room we provided you was an upgrade to our newest listing: everything in the room was new and it was a larger room, with a walk-in closet. We figured that way you would be more comfortable. I apologize that you had an issue with the bathroom, I've never had issues with cleanliness in the past, but as is the case, this listing does have a shared bathroom. In terms of the kitchen utensils, towel and sponge, if you needed anything you could have contact me. The kitchen utensils were in the fridge and a new set was in the cabinet. My son does some tie-dye work in the house and the towel and sponge there were his for work. I've had other guests really enjoy the common areas in our home, from the kitchen to the living room as you can read in my other reviews. I really do apologize that you didn't have that experience. I wasn't home during your stay, possibly that would've helped, because my 24 year old son had surgery and I was in the hospital with him. I hope if you need to come back to our area for any reason, you will give us another chance. Best of luck on your travels.